
The Key to Empowering Your Fitness Clients
What is the most valuable thing you can provide your fitness client? This is a great question to ponder.
Any good trainer is motivating. We all know that. But to be great, you must empower your fitness client.
What is the difference?
Self-Empowerment = using your skills to unlock the motivation INSIDE the client, so they learn self-motivation and self-accountability.
Making empowerment a corner stone of your business model is critical for your success. The fitness client that follows your leadership proactively, works out on their own, and takes responsibility over their goals ALWAYS gets better results than the one who does not.
And client’s that get great results will refer you to more great clients, which means:
• more money
• more job security
• better results
• less cancellations
• less time marketing yourself
• more fun :-)
The other option is to create a vicious cycle of co-dependence. The client needs you to exercise. You need the client for money. The results are mediocre and neither party is happy.
How to Make Exercise Sticky
So, how do you empower each and every one of your fitness clients so they stick with exercise? Lots of ways! (Please share yours in the comments).
1. Introduce Them to Reality - our bodies are meant to move every single day. If they didn’t, we wouldn’t have survived. This is what Primal Fitness means; move it or die. The same applies today, except a quick death by sabertooth tiger has been replaced by the slow death of disease. Help them face this reality ASAP.
2. Set The Tone - Write out your expectations and present it to them at the end of the very first workout; let them know that this is a partnership and each side has responsibilities. Explain how this will help them get the best results. Yes you may scare off some potential clients, but the chances they would have made a great client are slim. Great clients will react the exact opposite way. “Wow, this trainer is serious, I am going to have to step it up!”
3. Education, Educate, Educational! - Of course our job is to exercise fitness clients, but we must educate them as well. This means giving them small bits of practical information they can use, not trying to impress them with our anatomy vocabulary.
4. Exercise Homework - Oh yeah, about that “small bit of practical information” i.e. exercise knowledge, make sure you ask them to use that information in between each time they see you. Create a program for beginners and have them report back to you, while more advanced clients can submit programs to you for you to edit. Don’t ask too much, but don’t ask too little!
5. Over Deliver/Care - That’s right, when you really care, the client will care too. Finding client’s that you really care about is half the battle. Good examples are sending hand written notes when they reach a milestone, an encouraging email, or looking up some question they had and sending them the answer.
6. Social Fitness - Back to the whole aspect of primal fitness; we survived through evolution by working together. Hunting, gathering, carrying, building, these are all things we did together. Adding a social element to their experience is a great way to keep them motivated and focused. This can mean working out in tandem, at a group exercise class, bootcamp, or running group. Either way, it helps make exercise more fun and less boring, which makes it easier to stick too.
7. Competitions - Providing clients with opportunities to compete is a great way to connect your fitness client with the concept of primal fitness. Weight loss contests, races, and exercise competitions are great ways to keep clients self-motivated and focused.
8. Connect to Their Joy - Yes, most clients want to get in better shape to “look better naked”, but the simple truth of the matter is that they cannot be happy without being healthy and fit. Again, help them understand this simple statement: no exercise equals no happiness. Find out what their life goals are, what hobbies or physical activities they enjoy, and create programs that will help them enjoy life, and these activities, more. This will help them self-motivate and stick to the program.
9. Be Inspirational- Last but not least, we must be inspirational, not only with our words and actions, but our physicality and lifestyle. While this is a major tool to get clients jump-started and keep them motivated, it works best over the long term when combined with the preceding 8 concepts.
You may be saying to yourself “but if I teach the client everything I know, they will have no use for me”.
Yes, this is true, but our job as a personal trainer is to know WAY MORE than the client. No matter how good you are at educating your fitness client, you should always know even more. If this is a concern for you, then that is a red flag that you need to spend more time on continuing education.
The simple fact is that LIFE HAPPENS:
• Clients Move Away
• They Go on Vacation
• They Run Out of Money
No matter what happens, you want to leave your clients with a better ability to exercise themselves. This is exponentially more valuable than training them to reach a goal that they cannot maintain on their own.
And the more value your provide people, the more successful you will be in life and business.
The Power of Primal Fitness
Michael Pollan, in his book bestselling book “The Omnivore’s Dilemma”, writes that “Under the pressure of the hunt… the human brain grew in size and complexity”.
As well all know, humanity has survived (and thrived) because of it's intelligence/brain size.
And our brains grew because of hunting.
Therefore...
We survived because our brains grew because of intensely focused group exercise.
Funny, right?
But the truth is the same today; we may live in a civilized society, but our body and brains are 200,000 years old (so says evolution.)
The same rules apply.
Connect your fitness clients to the idea of primal fitness and THEY WILL THRIVE.
Find a way to tap into these emotions and level of intensity, safely, and you will empower all of your clients. Engage their intelligence and focus; the human brain, while representing only 2% of the bodies mass, uses 18% of the calories we consume. Get them actively engage in the workout, and they will burn more calories, retain the information they learn, and the workouts will be more interesting.
So what techniques will you use to empower your clients? Have they worked? What challenges do you face? Leave me some questions in the comments and I will get right back to you. SHOW ME YOU ARE ALIVE!
Until next time, keep your business fit.
Johnny Fitness
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Johnny Fitness,
I am inspired by this wonderful presentation of your philosophy. I will sit with and explore each of the 8 steps to making exercise sticky and integrate them into my approach. Thank you for sharing this information.
Trainerdean
What an awesome comment! Thanks you so much Dean! Let me know how it goes, I would love to hear updates. Thanks again.
This is so true, iv been thinking about how can i empower my clients and you have just put down things that where in my head.
Im looking to do a stress coaching course to help my clients emotions, and reading this has made me realise that its the right thing to do.
Thank you.
That is awesome! Go for it and let us know how it goes. I just did a blog post on how important exercise is for stress relief, this is a MAJOR niche market that is waiting to be tapped by savvy fitness professionals :-)
Blog Post: http://getdynamicresults.com/758/exercise-for-stress/
Hi Jon,
Great article. The 8 steps on how to make exercise sticky gets the trainer thinking how he can motivate the client to keep exercising. The trainer sets an example if you don’t exercise this will happen, it makes the client face reality. The trainer wants to set a good example to keep the client motivated and happy to see results while training the client. But the client also wants to keep the trainer happy when he/she is not in the gym working out with the trainer. It is a win win situation.
Exactly! Well said. We must lead by example…
I am a recently certified NASM Personal Trainer and want to thank you for this article. I’m just starting to build my client base and really needed something like this for inspiration.
Jim, that is awesome! Congratulations on passing your NASM. These tips will help you establish great habits right off the bat. Thanks for the comment!
I found your site by accident. What a find it has become! I have been training for 2 years now and I believe I have the best job in the world. Thais for your honesty and commetment to helping others be better trainers.
Awesome James! Thanks for the great comment, I really appreciate it. :-)
This is a great post.
I just wanted to add – some people have negative associations with exercise, whether it was being picked last for a school team when they were a kid, getting hurt by overdoing an exercise program, or just simply not getting results by doing the wrong type of exercise. The best thing to do in this circumstance is to address their fear (False Evidence Appearing Real), explain this negative association, then offering some sort of a tangible reward after each session so they associate positive feelings with each workout. Love your blog by the way :-)
Thank you so much Cassandra, what an excellent comment! I agree 100%, and love that acronym. Many people have a bad experience with exercise in school, where they are forced to compete in sports way to fast, without proper training and preparation. If they are not automatically good, they often assume they will always be bad, and never try after that.
Great philosophy. Primal is how we live our life regardless of how many blackberries, iPads, or social networking sites we have. Getting clients to accept that movement every day is essential to our lives and well being can be a tough concept for them to grasp. Stay positive!
hi
you did not leave anything to say
i love your website
i have been instructor since 5 years but still i keeping on educate myself
and i’m glade to find a beautiful and useful website like yours
thanks for the really good information.
Thanks Ghadah!